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Before setting up Pea, Lorraine was seconded from the NHS to head up the national Healthwatch implementation programme for the Local Government Association following the reforms announced in the NHS and Social Care Act 2012. The programme was jointly sponsored by the LGA and Department of Health, well received and delivered overwhelming success in the support of local authority commissioning of local Healthwatch organisations.
You can find a copy of pamphlet she co-wrote on Healthwatch [Lisa check name please] whist at the Local Government Association on this website along with links to a number of other Healthwatch documents that were produced as part of her programme
She joined NHS Eastern and Coastal Kent in 2009 as Director of Communications and Citizen Engagement, after working four years at the Healthcare Commission where she was Head ofPatient and Public Engagement.
In 2011, she led a successful pilot programme of work with Clinical Commissioning Groups across the South East Coast region to embed good Patient and Public Engagement practice across their activities as they moved towards authorisation. She acted as Patient and Public Engagement advisor to the National Director Patient and Public Affairs at the Department of Health for two years and led the establishment of Healthwatch at Kent County Council where she continues to provide strategic leadership and consultancy support
Before this she worked as a consultant at the Office for Public Management (OPM). Whilst there she specialised in third sector, community development, equalities diversity and human rights, providing consultancy support on stakeholder engagement to a range of public and voluntary sector organisations including the Home Office, Office of the Deputy Prime Minister, Haringey, Lambeth and Camden Boroughs and the commission for Patient and Public Involvement in health.
Prior to this she was Deputy Director with the London Boroughs Grant Unit. Lorraine has also worked as a Senior Policy Advisor with the London Borough of Brent and Head of Research at the Inland Revenue Staff Federation.
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